Research and the Realities of Police Dispatch
The reality of police dispatching is that there is nothing routine. Police calls change frequently simply due to the type of business. A perceived cold call of “breaking and entering” into a property can quickly turn into an in-progress ”robbery” when it is discovered that a suspect is on the scene and has a weapon. A report of an “assault” can quickly turn into an “active assailant (shooter)” situation, one of the most dangerous and complex types of incidents. The constantly-changing...
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