The Hall Ambulance Way with Lavonne Hall and Mark Corum

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode_83_LavonneHall_MarkCorum_03-17-21_mixdown.mp3Podcast: Play in new window | Download (Duration: 14:15 — 13.1MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreLavonne C. Hall, president and CEO, and Mark Corum, director of media services, discuss the history of Hall Ambulance Service. Hall Ambulance is based in Bakersfield, California, and is celebrating its...

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How to 911 with Erica Snyder and Sami Pohl

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode_82_SamiPohlEricaSnyder_02-23-21_mixdown.mp3Podcast: Play in new window | Download (Duration: 20:53 — 19.1MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreSami Pohl and Erica Snyder, dispatchers with the City of Loveland Emergency Communications Center in Loveland, Colorado, discuss their podcast How to: 911, which they use to answer common questions and misconceptions...

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One Step at a Time with Sean Ash

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode_82_SeanAsh_03-09-21_mixdown.mp3Podcast: Play in new window | Download (Duration: 26:08 — 23.9MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreSean Ash, an Emergency Call Handler for the London Ambulance Service NHS Trust discusses how he got into emergency dispatching as well as what it’s like to be a dispatcher with a disability.    For Your Information:  Read the...

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High Expectations and High Support with Chaplain Russ Myers

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode_80_RussMyers_02-08-21_mixdown.mp3Podcast: Play in new window | Download (Duration: 25:14 — 23.1MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreChaplain Russell Myers, Allina Health EMS, talks about the role of chaplains in EMS and emergency dispatch. He discusses research he’s conducted about the most stressful EMS calls as well as things to consider when deciding...

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Brock’s Law with Kim Ruether

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode_79_KimRuether_01-28-21_mixdown.mp3Podcast: Play in new window | Download (Duration: 20:30 — 18.8MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreKim Ruether, founder of Project Brock, gives some background on “Brock’s Law” and Project Brock, a nonprofit dedicated to preventing sudden cardiac arrest in young people through awareness, education, and action.    For Your...

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Welcome Message from the Editor-in-Chief

As we begin a new year and close the books on 2020, uncertainty, disruption, and stressful conditions continue all around us. Public safety and public health services have been pushed to their extremes throughout much of the last year. The fallout from this extended effort, with all its accompanying tension and strain, will surely be studied for years to come. Yet even before this current crisis existed, emergency telecommunicators faced many challenges. In this issue, two groups of...

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The Impact of 911 Telecommunications on Family and Social Interaction

Several studies explore the link between emergency response work and compassion fatigue, burnout, and Post Traumatic Stress Disorder (PTSD). In each study, the connection between the challenging and traumatic nature of the workload and its effect on the responder are explored to explain certain behaviors, or changes. This study covers a different side of the impact of the work of emergency telecommunicators. Focused on the effects of the load brought home by telecommunicators, the study...

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Factors Contributing to Stress Levels of Emergency Dispatchers

There is now substantial research literature on the occupational stress among emergency dispatchers from multiple studies that have cited dispatcher claims of significant emotional, mental, and physical stress as a result of their work. However, there is very little literature that ranks in order of prevalence or severity the factors contributing to overall stress specific to emergency dispatchers. The aim of this study is to collect data that will complement other research...

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