Research Spotlight

Research Spotlight: Andrea Furgani

Q1. What drew you into research involving stress? The inspiration for this research stemmed from a question that an EMD, one of the authors of the study, asked me. As she finished her shift, she asked, “Have you ever wonder if we make more mistakes in evaluating emergency calls when we work for longer hours? Because in my opinion…” Starting with that question, we planned and developed the study, involving all the Telecommunication Centers in our region [Liguria]. Q2. Your recommendations...

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Research Spotlight: Gigi Marshall

Q1. What is your advice for selecting the correct Emergency Communication Nurse System™ (ECNS™) symptom and injury-based protocol when the patient complains of several symptoms and/or injuries? Choosing the most concerning symptom that the patient has is achieved by keeping the ABCD concepts in mind (A= Airway, B= Breathing, C= Circulation, and D = Deficit in level of consciousness). If a symptom could cause a problem in any of the ABCD areas, the nurse should pick that symptom most likely to...

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Research Spotlight: Rich Lindfors

Q1. When did you begin researching issues related to the profession? Unofficially, I began many years before becoming official. Officially speaking, I have been a researcher since 2017. In my role, research enabled me to revamp, customize, launch, and optimize process improvement initiatives and programs to maximize operational performance and enhance customer service. Q2. What started you along the research and process improvement path? I took a new role within my organization in 2017, which...

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Research Spotlight: Jenna Streeter

Q1. Where do you work? Madison County Fire Department Communications, Huntsville, AL, USA. As manager, I oversee operations for 14 full-time employees; handle all policy development, training program development, and quality assurance/quality improvement program oversight; and am a liaison with 16 volunteer fire chiefs and other public safety officials. Q2. What are the parts of your job that connect with research? I regularly analyze data in decision-making in all fields identified above. My...

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Research Spotlight: Michelle Lilly and Kim Turner

Research Spotlight highlights a study that might be of interest to our readers. An interview with one or more of the study’s authors also provides a more personal, behind-the-scenes understanding of how and why research is done. In this issue, we’re highlighting a study done by Michelle Lilly, Ph.D., and Kim Turner, which examines how duty-related factors impact stress and mental/physical health outcomes.

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Research Spotlight: Marc Gay

It didn’t take much time for Jeff Clawson, M.D., to connect the dots between Marc Gay’s contributions to resuscitation science and the Dispatch Life Support (DSL) tools central to the International Academies of Emergency Dispatch® (IAED™) Protocols. That was more than 25 years ago, and Marc’s involvement since 1992 has included several leadership positions, culminating this year with his nomination as chair of the IAED Council of Research. It hasn’t been a hard sell on either side. “Let’s face...

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Research Spotlight: Madeline Marks

Q1. What led you to the study of clinical psychology? I’ve always loved the study of medicine and knew early on that I wanted to pursue a degree in clinical psychology. My research grew from the culmination of these interests. They have led me to research focused on the prevention and treatment of stress-related mental health injury. Q2. Why research intoemergency communications? To date, few studies have examined rates of stress-related pathology and subsequent impairment in emergency...

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Research Spotlight: Implementation of Pit Crew Approach and Cardiopulmonary Resuscitation Metrics for Out-of-Hospital Cardiac Arrest Improves Patient Survival and Neurological Outcome

Q1. What led you to the decision to make system-wide improvements to try to improve Out-of-Hospital Cardiac Arrest (OHCA) survival in Salt Lake City? OHCA is one of the leading causes of untimely death in North America, with approximately 400,000 OHCAs per year. This is one disease where EMS care makes a big difference in outcomes. Other EMS systems had shown that they could drive an improvement in outcomes. I thought we could emulate what others have done to optimize outcomes for OHCA...

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