Rob Farmer, interim National Director of Sales of Vertex NG911 Call Handling, joins us to give you the scoop on CentralSquare. He discusses the company’s own Engage conference, the newly named Vertex, and what to expect at their booth at NAVIGATOR.
Matt Grogan, Director of Program Development, chats about the Denise Amber Lee Foundation, including its annual “Be the Difference” conference, new training opportunities, and their longstanding relationship with NAVIGATOR.
Dr. Conrad Fivaz, President, returns to talk about Priority Solutions, Inc., the creator of technology and systems for over-the-phone nurse and clinical triage. He talks about new developments and aspects to consider when looking at implementing an emergency nurse triage system.
Dr. Anthony Minge, senior partner at Fitch & Associates, speaks about the importance of sponsoring NAVIGATOR and highlights the services available for emergency dispatchers through his company. He touches on the Communication Center Manager (CCM) Program as well as the Pinnacle EMS Leadership Forum.
Andrew Palmer, IAED’s Manager of Instructional Design, is excited to talk about the IAED’s new and improved Learning Portal! He discusses what it will look like, its new capabilities, and how people can start familiarizing themselves with it.
Josephine Rios, 911 calltaker and law dispatcher and founder of Latinas of 911 LLC talks about her organization including how it started, what its goals are, and how to become part of it.
Meridith Jensen, Software & EDQ Protocol Expert with Priority Dispatch Corp., talks about PDC’s new podcast, “Tell Me Exactly,” which she hosts. She discusses the differences between “Tell Me Exactly” and “Dispatch in Depth,” her favorite episode so far, and her goals for the project.
Bob Finney, Director of Communications Technology for the Collier County Sheriff's Office, and John Chiaramonte, president of Mission Critical Partners’ consulting business, talk about the Partnership for Priority Verified Alarm Response (or PPVAR) and the Automated Secure Alarm Protocol (ASAP) and how they can free up some of your valuable time in the comm. center.
Bonnie Maney, Operations Manager with Mission Critical Partners, discusses response alternatives in 911 beyond supplying mental health support teams. She talks about finding ways to reduce mission creep, the impact of making small but significant changes in your center, and the importance of maintaining stamina for positive change.
Amanda Beal, the IAED’s AI SkillLab Simulation Administrator, discusses what exactly the AI SkillLab is, where you can access it, and how it helps you in your role as an emergency dispatcher.
