Josephine Rios, 911 calltaker and law dispatcher and founder of Latinas of 911 LLC talks about her organization including how it started, what its goals are, and how to become part of it.
The Raspy Dispatcher herself, Ashley Valenzuela, discusses the resources her company offers, as well as some tips preparing for life both before and after dispatch.
High job demands in 9-1-1 centers mean high turnover which place 9-1-1 centers in an understaffed situation. Understanding the public safety telecommunicator perspectives that further describe the life-or-death protective nature of the work can lead to improved retention.