Using a Mobile Application to Address Stress-Related Symptoms in Emergency Dispatchers

Download PDF Emergency dispatchers report significant job stress, yet few controlled investigations examine their specific psychological complaints. Additionally, research examining the use of interventions directed at alleviating their work-related stress is limited. : This study aims to examine the efficacy and feasibility of a mobile application (PTSD Coach) on various indicators of psychosocial well-being among emergency telecommunicator dispatchers. Methods: A sample of 117 emergency dispatchers attending the 2018 NAVIGATOR conference agreed to...

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