Exploration of the Relationship between Burnout, Overtime Hours and Performance Complaints among a Sample of Public Safety Telecommunicators in Washington State
Hendrika Meischke, PhD, MPH, Karl Hatton, Camille Fogel, MS, Nicole Stankovic, MPH, Marissa G Baker, PhD, MS
Apr 04, 2025|AEDR 2025 Vol. 13 Issue 1|Case Report
There is a wealth of evidence suggesting that long work hours and burnout affect performance among nurses and physicians. However, no studies have investigated this relationship among non-medical health care providers such as Public Safety Telecommunicators (PSTs), who play a critical role in patient safety.