Maybe you've seen the College of Emergency Dispatch shirts many NAVIGATOR18 attendees nabbed two weeks ago in Las Vegas? Maybe you've seen the banners on the International Academies of Emergency Dispatch (IAED) website? In any case, this AEDR newsletter aims to help you learn more about the College of Emergency Dispatch and how it can support you in your professional advancement. Join the College in 2018 and earn your Continuing Dispatch Education (CDE) credit online anytime, anywhere. We offer a variety of courses that will fit your specific interests in subject matter...
In this newsletter: A new podcast episode, creating an evidence-based emergency dispatch profession, and last call for the writing contest about centers. Silence is Not Always Golden with Dr. Heidi Feldman Subscribe and Listen Heidi Kevoe-Feldman, PhD (USA) Associate Professor for the Department of Communications Studies at Northeastern University, Boston, Massachusetts Click here for her recent AEDRpublication on the "Four-Second Rule." Heidi uses conversation analysis to dig into and understand interactions in settings such as 911 emergency dispatch centers and...
In this newsletter: Research and CDE credit intersect on an essential-to-officer-safety topic. Traffic incidents (collisons and crashes) are among the most common call types handled by Emergency Communication Centers (ECCs). These calls are also among the most complex call types because they represent such a range of possible situations. Many ECCs use multiple Priority Dispatch Systems™ (MPDS®, PPDS®, FPDS®) and each system contains its own traffic and transportation incident protocol. New research from Chris Knight, identifies which of the three systems agencies use...
In this newsletter: discussion of which Priority Dispatch System™ emergency dispatchers use to process traffic incident calls, opportunity to earn CDE on the subject, and research about how dispatching to a traffic accident can be as stressful as being in one. Traffic incidents (collisons and crashes) are among the most common call types handled by Emergency Communication Centers (ECCs). These calls are also among the most complex call types because they represent such a range of possible situations. Many ECCs use multiple Priority Dispatch Systems™ (MPDS®, PPDS®, FPDS®)...
In this newsletter: A new podcast episode, published research by Dr. Chris Olola, CDE opportunities on the topic, and an invitation to do some research with Dr. O. The Heart of the Matter with Dr. Chris Olola Subscribe and Listen On this Dispatch in Depth podcast, Isabel talks with Dr. Chris Olola, the director of research and biomedical informatics at the International Academies of Emergency Dispatch®(IAED™). They discuss the role of emergency dispatch in patient care, heart attacks coded as ALPHA at dispatch, and the future of the IAED research team. Chris Olola (USA) Director...
In this newsletter: A new podcast episode, research poster, and Journal of Emergency Dispatch article all about providing emergency dispatchers the rest of the story; and CPR / AED Awareness Week June 1-7. The Rest of the Story with Sherri Stigler ONLINE COLLEGE Sherri Stigler (USA) Training and Operations Manager at Waukesha County Communications, Wisconsin Sherri is a 30-year "survivor" of the public safety community, serving in the capacity of police officer, firefighter, EMT-B, AHA CPR / first aid instructor, emergency dispatcher, and communications supervisor...
In this newsletter: A new podcast episode, a NAVIGATOR iPad winner, winners of the April AEDR newsletter forwarding contest, report on the IAED Research Workshop, and a writing contest–this one is packed...
