There can be several barriers to performing effective CPR on patients who call 911 service for help. One of the most challenging barriers is repositioning a patient found by the caller in a prone position i.e., on his/her belly. Existing medical dispatch pre-arrival instructions (on Medical Priority Dispatch System [MPDS®] Protocols Panel C2) provide no specific scripted instructions for repositioning the patient from prone to supine.
Julie Buckingham, Telecommunicator Program Director at RQI Partners, discusses telecommunicator CPR, including new research about learning and comprehension, the importance of contextual training in the dispatch center, and how call simulations can improve skills.
Kim Ruether, founder of Project Brock, gives some background on "Brock's Law" and Project Brock, a nonprofit dedicated to preventing sudden cardiac arrest in young people through awareness, education, and action...
Jennifer Chap, co-founder of BuddyCPR and StrataVerve, discusses sudden cardiac arrest (SCA) from a caller's perspective. She talks about the experience she had when her husband went into SCA and shares the findings of her research and work to improve public awareness and understanding of this topic...
DOES USE OF THE COMPRESSIONS MONITOR DIAGNOSTIC TOOL BY EMDs ENHANCE THE ABILITY OF CALLERS TO PERFORM CPR? Yes! When used with Pre-Arrival Instructions, the Tool significantly improves callers' ability to achieve high-performance CPR compression rates. The earlier, the better. Out-of-hospital cardiac arrest (OHCA) is both pervasive and deadly. The American Heart Association (AHA) estimates more than 356,000 OHCAs occur in the United States per year. Of these cases, about 90% are fatal. Bystander CPR can save the life of an OHCA patient—however, time is of the essence. It has been said that...
Kari Dickerson, firefighter, paramedic, and Director of Diversity and Membership for the National EMS Museum, discusses Freedom House Ambulance Service, one of the first ever EMS programs, and its influence on modern emergency medicine...
Isabel talks with Jason Carlyon, Community and Engagement Coordinator for Yorkshire Ambulance Service. They discuss the origins of Restart a Heart day, the role of bystanders in cardiac arrest survival, and how to bolster community engagement via your ambulance service...
Utah Valley Dispatch Special Service District is located in Spanish Fork, Utah, and provides centralized dispatch services for police, fire, and Emergency Medical Service (EMS) agencies in Utah and Juab counties. All 45 dispatchers working in the center are certified in CPR, Emergency Fire Dispatch (EFD), and Emergency Medical Dispatch (EMD). These dispatchers are trained to give lifesaving instructions to callers during emergency medical situations. At the time of the call, the EMD was on her fourth week of training and taking 911 emergencies as well as...
Isabel talks with Dr. Kevin Seaman, director of the Maryland Resuscitation Academy. They discuss the role of emergency dispatchers in the chain of survival, the value of case studies in research, and the biggest barriers to improving cardiac survival rates...
Isabel talks with Andrew Tucker, an ED-Q for the Welsh Ambulance Service. They discuss what makes the Welsh Ambulance Service unique, how to help EMDs develop empathy, and ways to make feedback a more painless process...
