Dr. Russell MacDonald, the Medical Director for Toronto Paramedic Services and Toronto’s Central Ambulance Communications Centre, discusses what a communication center medical director is and how their role impacts your work.
Just like most things that are good for you, there are some drawbacks. Most energy drinks list caffeine and vitamins as their main ingredients. Therefore, they sound healthy but that may not be the case.
Based on known unpublished sources (e.g. emergency communication center managers, training officers, dispatchers), emergency communication centers (ECCs) around the world provide training for new emergency dispatchers and continuing dispatcher education. However, little information has been collected, or shared, between ECCs regarding specific training methods that are being used, which methods are successful, and what factors influence their success. The objective of this study was to describe what training methods are currently being used in emergency...