Educator, clinician, and scholar Dr. Michelle Lilly gives highlights of her past emergency dispatch research papers and projects, then presents the preliminary findings of her groundbreaking video to 911 study.
Dr. Violet Rymshaw, CEO of Innovative Writing and former emergency dispatcher for police, fire, and EMS, discusses her research on the distinct needs of emergency dispatcher wellness. She talks about stressful calls and center culture as well as small steps to take toward improving the profession overall.
Dr. Paul Bourgeois, PhD, CRC, NCC, and Director of the Clinical Mental Health Counseling Programs at the University of New Haven, discusses his research into emergency dispatcher mental health. He talks about parallels between emergency dispatchers and counselors as well as first steps in improving the mental health climate in your agency.
Captain Kevin Haight, Commander of Statewide Emergency Communications in Idaho, talks about his master's thesis on the reclassification of emergency dispatchers, including why the current classification is a problem and what steps need to be taken to fix it...
Dr. Chris Olola, Director of Research for the IAED, Greg Scott, Associate Director of Protocol Evolution, and Matt Hirschi, Data Analyst, discuss the IAED's data center: what it is, how it came to be, and how it can benefit your agency...
Isabel talks with Dr. Chris Olola, IAED's Director of Research and Biomedical Informatics. They discuss what a research poster is, how to create one, and why you can and should submit one for NAVIGATOR 2020...
Expanding the role of evidence-based practice (EBP) in emergency medical services is a matter of increasing importance to researchers and practitioners alike. However, this movement toward EBP has not yet been applied to one critical area of prehospital care: emergency dispatching. The primary reason for this gap is that emergency dispatchers (EDs) struggle to develop a research culture able to produce enough well-conducted studies to move toward true EBP. One starting point with documented potential for building the research capacity in a field is to develop...