Is There any Correlation between Over/Under Triage and Number of Consecutive Working Hours in the Emergency Medical Communication Center?
Andrea Furgani, MD, Giuseppina Contiero, EMD, Christopher Olola, PhD, Salvatore Esposito, MD, Stefano Ferlito, MD, Fabio Ferrari, MD, Roberto Sanna, MD, Francesco Bermano, MD
Jun 22, 2021|AEDR 2021 Vol. 9 Issue 1|Original Research
There are many recent articles published in scientific literature on the topic of work-related stress. However, these studies focus on the effects of stress on the workers and not on the impact that stress could have on their work performance—more specifically on the calltaker’s (emergency dispatcher (ED)) performance and consequently on the whole Emergency Medical Service (EMS). : The objective of this study was to assess whether the number of consecutive hours worked...