Annals of Emergency Dispatch & Response Logo

qualitative research

Fostering Research Collaboration in Emergency Dispatching: A Qualitative Study of Research Training Program Participants

Edward Trefts, MFA, Isabel Gardett, PhD

Sep 07, 2021|AEDR 2021 Vol. 9 Issue 2|Original Research

With the increased importance placed on cultivating a translational workforce, there has been demand for emergency dispatching professionals to be more involved in research activities intended to improve patient outcomes. Through interviewing emergency dispatch professionals who attended a research training program, this project sought to better understand how to create more effective research partnerships with practitioners interested in doing research relevant to their field...

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“For Us, It’s the Only Way:” Characteristics of ACE Achievement and Barriers to Success

Kim Rigden, Isabel Gardett, PhD, Audrey Fraizer, Edward Trefts, MFA

Jun 22, 2021|AEDR 2021 Vol. 9 Issue 1|Original Research

Relatively few dispatch agencies using the International Academies of Emergency Dispatch protocol systems have achieved Accredited Center of Excellence (ACE) status. Despite ACE being the gold standard for implementation of these systems, no research exists about either barrier to ACE achievement or drivers of ACE success. s: The objectives of this study were to describe the barriers to achieving ACE and to identify characteristics that indicate success with respect to...

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