Annals of Emergency Dispatch & Response Logo

Bonni Stockman

THE EVOLUTION OF MPDS® PROTOCOL–38 ADVANCED SEND: RESEARCH-BASED PROPOSALS FOR CHANGE AND TRAINING ENHANCEMENTS

Bonni Stockman, Darren Judd, Alissa Wheeler, BA, Srilakshmi Sangaraju, MS

Oct 31, 2019|Research Posters

Emergency communication centers often field calls from police, local law enforcement, sheriff, state police, highway patrol, security, military police, or federal agents. When these officers radio their communication centers for medical assistance, historically, they have said "Send medical" or "Need paramedics." Centers have typically sent lights-and-siren responses, sometimes wasting resources and potentially causing more accidents. It can be frustrating for all parties involved, because officers are not trained to provide necessary patient information, emergency dispatchers must triage...

Read more