Stress Management: Stress and the 911 Dispatcher
Kim Rigden
Dec 19, 2017|Resource Document
Burnout: A state of emotional, mental and physical exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed and unable to meet constant demands. As stress continues, you begin to lose the interest or motivation that led you to take on a certain role in the first place. Compassion Fatigue: A state experience by those helping people in distress; it is an extreme sate of tension and preoccupation with the suffering of those being helped to the degree that it is traumatizing for the helper. Critical Incident Stress: A natural reaction of a normal person to...