Josephine Rios, 911 calltaker and law dispatcher and founder of Latinas of 911 LLC talks about her organization including how it started, what its goals are, and how to become part of it.
As an EMD Instructor that qualified in 2003 on MPDS Version 10.4, there have been a significant amount of changes in the last two decades. The EMD course is a 24 hour instructor led course and the length of the course has not changed from the first iteration and formalised curriculum developed for Version 11.
Dr. Brooke Bartlett, a licensed clinical psychologist and owner of the Center for Trauma, Anxiety, and Stress (CTAS), talks about moral injury: what it is, what causes it, and what it looks like in emergency dispatchers.
Tracy Eldridge discusses the history and mission of her company, “On Scene First,” and promotes using DISC model for more effective communication inside and outside the center.
Jason and Kathy Lott, founders of the Thin Gold Line Foundation, talk about Jason’s experience as an emergency dispatcher with PTSD and the resources their organization provides for other dispatchers.
The Raspy Dispatcher herself, Ashley Valenzuela, discusses the resources her company offers, as well as some tips preparing for life both before and after dispatch.
Danissa Alston, Montgomery County Maryland 9-1-1 Communication Center’s staff social worker, discusses how mental health and body health are connected and what you can do today to reduce your stress levels.
Janell Farr, president, and Jenean Hansen, head of programs and operations, discuss their nonprofit the All Clear Foundation, whose aim is to improve the health and wellbeing of first responders through resources like a peer-to-peer app, a mobile wellness tool, and a robust resource database...