IS THERE ANY CORRELATION BETWEEN OVER-/UNDER-TRIAGE AND WORKING HOURS IN THE EMERGENCY MEDICAL COMMUNICATION CENTERS?
Andrea Furgani, MD, Giuseppina Contiero, EMD, Christopher Olola, PhD, S. Esposito, S. Ferlito, F. Ferrari, R. Sanna, S. Ruffoni, F. Bermano
Aug 04, 2021|Research Posters
There are many recent articles published in scientific literature on the topic of work-related stress. However, these studies focus on the effects of stress on the workers and not on the impact that stress could have on their work performancemore specifically on the calltaker’s (emergency dispatcher (ED)) performance and consequently on the whole Emergency Medical Service (EMS).