Topic: stress management

High Expectations and High Support with Chaplain Russ Myers

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode_80_RussMyers_02-08-21_mixdown.mp3Podcast: Play in new window | Download (Duration: 25:14 — 23.1MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreChaplain Russell Myers, Allina Health EMS, talks about the role of chaplains in EMS and emergency dispatch. He discusses research he’s conducted about the most stressful EMS calls as well as things to consider when deciding...

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Factors Contributing to Stress Levels of Emergency Dispatchers

There is now substantial research literature on the occupational stress among emergency dispatchers from multiple studies that have cited dispatcher claims of significant emotional, mental, and physical stress as a result of their work. However, there is very little literature that ranks in order of prevalence or severity the factors contributing to overall stress specific to emergency dispatchers. The aim of this study is to collect data that will complement other research...

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Using a Mobile Application to Address Stress-Related Symptoms in Emergency Dispatchers

Emergency dispatchers report significant job stress, yet few controlled investigations examine their specific psychological complaints. Additionally, research examining the use of interventions directed at alleviating their work-related stress is limited. : This study aims to examine the efficacy and feasibility of a mobile application (PTSD Coach) on various indicators of psychosocial well-being among emergency telecommunicator dispatchers. Methods: A sample of 117...

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Measuring the Impact of Training on Emergency Medical Dispatcher Management of General Mental Crisis Calls and Suicide Calls

Historically, 911 professionals have not received specialized training in dispatch and call management related to mental crises and suicidality. This lack of training may contribute to lack of confidence and elevated anxiety in successfully handling these call types. A new model of training, Emergency Mental Health Dispatching™ (EMHD), which aims to equip 911 professionals to manage these calls has been developed to address this need. : The objective of this case study...

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Side Effects May Vary (Part 2) with Anne Camaro and Jeremy DeMar

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode_56_Anne-Jeremy_10-10-19_mixdown.mp3Podcast: Play in new window | Download (Duration: 21:53 — 20.0MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Anne Camaro, assistant director of administration and training with the Cambridge Emergency Communications Department, and Jeremy DeMar, director of emergency communications for the city of Springfield, MA....

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Impact of Work-Related Factors on Stress and Health among 911 Calltakers and Dispatchers in California

Empirical literature examining the health and wellness of emergency responders has continued to grow over the past decade. Yet there is a relative absence of literature on 911 telecommunicators, who are often the “first, first responders” in an emergency. Examination of work-related factors that enhance risk for stress and adverse outcomes may improve current prevention and intervention efforts in this population. Methods: Civilian 911 calltakers and dispatchers from the state of...

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The Bright Side of Q with Kevin Pagenkop

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode15_2018-03-13-Kevin-Pagenkop_mixdown.mp3Podcast: Play in new window | Download (Duration: 30:56 — 42.5MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Kevin Pagenkop, a member of the ED-Q Council of Standards. They discuss how ED-Qs experience stress differently than line dispatchers, how giving positive recognition can help combat “the sponge effect,”...

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