The Successful Telecommunicator Applicant
Danny Frank, Angela Modrell, Cami Durick, Brian Gallagher, Eric Lumpkin, Jaquelynn Marti, KT McNult, Sara Wilkin
Apr 20, 2022|Research Posters
With several agencies represented at the 2021 Communication Center Manager class, there was a common theme of short staffing. While there are several facets to staffing in the Emergency Communications Center (ECC), for this study we chose to focus on finding the best candidate. Our definition of the best candidate is successful in training and stays for at least the duration of their initial certification period, typically two years.