Isabel talks with Dr. Elizabeth Ellcessor, an assistant professor of media studies at the University of Virginia. They discuss the importance of accessibility in media, technological evolution in dispatch centers, and public expectations about 911...
Maybe you've seen the College of Emergency Dispatch shirts many NAVIGATOR18 attendees nabbed two weeks ago in Las Vegas? Maybe you've seen the banners on the International Academies of Emergency Dispatch (IAED) website? In any case, this AEDR newsletter aims to help you learn more about the College of Emergency Dispatch and how it can support you in your professional advancement. Join the College in 2018 and earn your Continuing Dispatch Education (CDE) credit online anytime, anywhere. We offer a variety of courses that will fit your specific interests in subject matter...
In this newsletter: A new podcast episode, creating an evidence-based emergency dispatch profession, and last call for the writing contest about centers. Silence is Not Always Golden with Dr. Heidi Feldman Subscribe and Listen Heidi Kevoe-Feldman, PhD (USA) Associate Professor for the Department of Communications Studies at Northeastern University, Boston, Massachusetts Click here for her recent AEDRpublication on the "Four-Second Rule." Heidi uses conversation analysis to dig into and understand interactions in settings such as 911 emergency dispatch centers and...
In this newsletter: Research and CDE credit intersect on an essential-to-officer-safety topic. Traffic incidents (collisons and crashes) are among the most common call types handled by Emergency Communication Centers (ECCs). These calls are also among the most complex call types because they represent such a range of possible situations. Many ECCs use multiple Priority Dispatch Systems™ (MPDS®, PPDS®, FPDS®) and each system contains its own traffic and transportation incident protocol. New research from Chris Knight, identifies which of the three systems agencies use...
MAAKT HET GEBRUIK VAN HET HULPMIDDEL BEROERTE DIAGNOSE WAT UIT? Ja! Het bespaart tijd en zorgt voor behoud van de hersenen. Beroertes Beroertes onderbreken de bloedtoevoer naar een deel van de hersenen als gevolg van een blokkade of bloeding. De tijd dat een beroerte de toevoer onderbreekt, bepaalt de hoeveelheid hersenbeschadiging die wordt veroorzaakt. Snel herstel van de normale doorbloeding van de hersenen is van cruciaal belang en vereist intelligente herkenning en tijdige inzet. Emergency Medical Dispatchers (EMD's) bieden intelligente herkenning door...
Isabel talks with Gary Galasso, retired Deputy Fire Chief and current chair of IAED's Fire Council of Standards. They discuss FPDS version 7, including new protocols, what changes were made, and what spurred those changes...
Isabel talks with Nick Nudell, interim EMS chief for UC Health in Colorado and the chief data officer for The Paramedic Foundation. They discuss the difference between artificial intelligence and machine learning, how AI can enhance the emergency dispatch experience, and whether or not emergency dispatchers will ever be...
Isabel talks with Ross Rutschman and Ken Hotaling, two implementations experts and program administrators with Priority Dispatch. They discuss cultural differences in handling emergencies, how the protocol is implemented in other countries, and a study that's trying to find out if people around the world describe medical...
Field Feedback Report...
Isabel talks with Tony Guido, a program administrator for Priority Dispatch. They discuss the value of positive feedback, bridging the gap between communication centers and first responders, and tangible benefits of achieving ACE...